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Sunday, December 11, 2011

We screwed the pooch! (and site update)

To err is human, so they say.  And to put it simply we are embarrassed to not have caught the Spine Chilling Skull 2010 error on price.  While his name will remain nameless, someone (Alex) mistakenly put the 2011's price in for the 2010 hat (which was around a Bills hat or 6-7 keys at the time).  That said, we will remove the price for this hat temporarily until the market decides what the hat is worth again.  These hats trade slowly so it may be a bit until we re-update that price.

Thanks to several people for catching this: "Sterling Peoples" who contacted us directly and a few on the forums, "Traveler74", and "corporate tax" and "KingOfMars27" on SPUF.  Our apologies for the confusion and kudos to the smart traders who caught it.  We changed the label for the older version to include the year 2010 to make sure this doesn't happen again!

That said, we can announce some progress on our site update.  We expect to have work completed by mid-January.  Some long-awaited improvements are on their way, including better searching as well as other improvements.  We'll keep the major details under wraps until then but as we said it will address many of the concerns that we have heard from you.

9 comments:

  1. Another thing you've missed is that keys don't have a waiting period to trade right now.

    Just thought I'd throw that out there.

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  2. We just checked the store and the keys still say they are tradeable after a few days. Can anyone confirm MegaTank's claim?

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  3. I've recently purchased a few keys in the past week and there was no waiting period as I trade them shortly after (later that day).

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  4. Another thing you didn't recognise: Clean summer set items are like 1 bud each (if you buy whole set at least) nowadays, not 8-10 keys each. If you can provide any of these (craftable & non gifted) for 10 keys, just add me & we have an instant trade!

    Furthermore, i can only confirm, that keys can be traded without any waiting period for some weeks already.

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  5. Waiting period for keys, as well as other items STILL in effect. Verified.

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  6. Prokrastinator: you are correct the clean summer set is a high tier item, and has indeed seen offers diminishing. We stand by the dirty set value and upped the clean value by what we can see as of today. We'll revisit this item sooner to recheck.

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  7. Unless the waiting period was administered very recently it was not being applied last week. I've been able to trade newly purchased keys with no problem.

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  8. This may be true for customers who have credit information saved with the store or their steam wallet. We verified the waiting period is still in effect with paypal with unsaved information.

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  9. I bought all my keys with prepaid-cards. Sounds plausible, that the waiting period was removed only for this case, but is still in effect for other payment methods.

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